Customers are the second largest visitor group arriving on corporate websites, according to Bowen Craggs visitor research. What are their top concerns and complaints?
Joe Chidzik, Accessibility and Usability Consultant at AbilityNet, talks to Bowen Craggs about the importance of your end users, the social model of disability, overlays, and ways to make PDFs compliant.
Ofcom's Tony Finnegan emphasizes the significance of tailoring content for individual social media platforms.
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