Cookie Notice

Updated March 2024

At Bowen Craggs & Co we use cookies and similar technologies (e.g., pixels and ad tags) to collect data (e.g., device ID’s) to recognize you and your device(s) on, off and across different services and devices where you have engaged with us via

We are fully committed to compliance with the requirements of the Privacy and Electronic Communications Regulations 2003 (PECR) and the Data Protection Act 2018 and GDPR.

About our Cookie Notice

This notice aims to:

  • detail what cookies we set when you access and use our website at
  • explain the purpose of setting these cookies

What is a Cookie?

Cookies are small text files which are transferred to your computer or mobile when you visit a website, app or other software system such as a website or online portal. We use cookies to help provide you with the best service when viewing our website.

Cookies can be used to:

  • Remember information about you, so you don’t have to provide it again, making it easier for you;
  • Keep you signed in, even on different devices;
  • Help to understand how people are using our services, so we can make them better.

Cookie Categories we use

Strictly Necessary Cookies:

These let you use different parts of a website and without them services may not be provided for example when you sign into a website or remembering security settings that affect access to certain content on the website, for example parental controls.

Session Cookies:

These only last for as long as your online session and disappear from your computer or device when you close your browser (like Internet Explorer).

Persistent Cookies:

These stay on your computer or device after your browser has been closed and last for a time specified in the cookie. Persistent cookies are used to remember your preferences for the next time you visit a website.

Force24 Cookies & Tracking 

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

  • F24_autoID
  • F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

  • Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
  • A user of the website completes a form containing email address from either our website or our Force24 landing pages. 

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking 

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics 

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes. 

Link Tracking 

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes. 

How to manage your Cookies

We will never sell your data to anyone else for any reason, to read more about how we protect the information we collect about you, please read our Privacy Notice.

Some cookies are strictly necessary for making our website work well, but users can choose to turn all the others on or off. A user can also manage what cookies are stored on their computer directly by setting the browser to accept or reject certain cookies. However, remember that editing a cookie preference will not remove any existing cookies from the browser, it will only affect the way cookies are used in future.

Managing your cookies via your web browser controls

You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block ‘third-party’ cookies (i.e., cookies set by online services other than the one you are visiting);
  • clear all cookies when you close the browser;
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context); and
  • install add-ons and plugins that extend browser functionality.

To find out how to manage cookies on popular browsers please select from one of below:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit:

Cookie Concerns

Should you wish to discuss this Cookie Notice with us, you can contact us at