Index of Online Excellence 2018

We reviewed the online estates of the world's largest 200 companies, to find the 30 best

A ranking of the world's best online corporate communications

When we published the last Index of Online Excellence, in 2016, we were somewhat gloomy. 'A depressingly large number of companies have a vague idea of the importance of online communication, yet are not giving it the resources it needs,' we wrote. Well, there are signs this may be changing.

Our new Index - the tenth we have published since 2007 - gives reasons to be cautiously hopeful. In particular companies that previously showed no interest at all have all seen the light.


Download the Index of Online Excellence PDF (1.1 mb)


In the downloadable booklet you will find:

  • Commentary by David Bowen
  • Full results tables with scores for the top 30
  • Lessons from the Index leaders
  • Best practice in social media
  • Methodology

In addition to the PDF report, why not read our blog post looking at the leaders in the individual categories. A number of these companies do not feature in the overall top 30, but are outstanding in one particular area...

Click here to read the article on Forbes

Click here to read what Forbes had to say about the latest Index: The World's best corproate websites 2018, by Karsten Strauss.

For all commercial enquiries:

Dan Drury

mobile: +44 7786 707434 or US: +1 347 973 5395
office: +44 2071 937554

For PR and media enquiries:

David Bowen

Founding partner