Index of Online Excellence

The industry standard for digital corporate communications

A unique ranking of the world's best online communicators

The Bowen Craggs Index of Online Excellence is the most credible list of the large companies that are performing best online – taking into account all online comms channels – websites, mobile, social media, apps, etc. Our Index has been published in the Financial Times, Forbes and many other publications around the world.

We are constantly expanding the database that underlies the Index, creating a best practice engine for digital communicators. (The full Bowen Craggs Index of Online Excellence database is accessible to subscribers and contains best practice from many web estates we have reviewed.)

Download the 2019 Index of Online Excellence summary PDF

In this section

Global Index 2019

Our 11th global Bowen Craggs Index revealed which major corporations are best at managing their online estate

Interactive results table

Our global Index of Online Excellence is not just one ranking but a consolidation of eight that assess different aspects of an online estate. The interactive results table shows the latest version of this constantly updated ranking

Explain Yourself Index 2019

The latest Bowen Craggs ‘Explain yourself’ Index has a specific US focus, and celebrates the major corporations that are best at telling the world about themselves online

FAQ & methodology

How we measure the effectiveness of a corporate web presence for our global index