About Bowen Craggs

We review. We measure. We advise.

Our goal is to make your website, social media and other digital channels better for your business and your customers

Bowen Craggs helps companies to make the most of digital channels for communications and group-level marketing. We do not build websites so you can trust our independence.

Many of the world’s largest organizations rely on us to put them ahead and keep them ahead.

Trusted independent advisor to an international client base

We are based in London, and have long-term relationships with clients in the largest and most well-known organizations around the world. Bowen Craggs’ first two clients have remained with us for 15 years. Our list of client companies, with headquarters across 26 countries, includes:

  • 25 of the world’s 200 largest companies by market capitalization
  • 3 of the top 10, and 5 of the top 20, companies in the Fortune Global 500
  • 9 of the top 10 FTSE companies
  • 1 of the FANGs

How we can help you

We help improve digital effectiveness through strategic advice, expert benchmarking, audience research, performance measurement, best practice, a subscription database and training. We create a customised package of advisory services for each client. Our aim is not to just give advice, but to work with you and transfer knowledge to you, so you are in a position to make your online communications become – and stay – first rate. See ‘What we do’ for more details on all of our services.

Index of Online Excellence

The Bowen Craggs Index of Online Excellence, running since 2007, is established as the most credible global ranking of large corporate online estates. Our Index of Online Excellence has been published in The Financial Times, Forbes, the Economist and many other publications around the world. The lighter, more compact Explain Yourself Index focuses on US companies, and is a powerful tool for persuading bosses and internal stakeholders about the importance of corporate digital communications. 

Two thirds of the top 30 companies in the Index of Online Excellence are clients. We help the Index leaders to keep pushing the boundaries, and we help the followers who have ambitions to be leaders.

Powerful global network

The Bowen Craggs Club is an exclusive network for online corporate communications professionals, aimed at individuals and companies who believe in the need for world-leading corporate web estates. We hold regular in-person and virtual meetings, and host a growing online community to explore challenges and ways of tackling them. 

Experienced senior consultants

Our team of senior consultants have been advising companies on corporate digital communications for 15 years. We come from a range of disciplines and backgrounds relevant for corporate digital communications – business journalists, website editors, corporate web managers and agency professionals. Our team understands the challenges of managing a complex corporate web estate. See ‘Our thinking’ for our latest commentaries and tips

In this section

Our five strengths

Discover the unique combination of skills and services that enables us to deliver practical tailored advice to clients worldwide


Learn more about who we are, what we do and how we do it in this question-and-answer guide

Our team

The Bowen Craggs team harnesses a unique range of experience to help global companies improve their online communications channels

Join our team

Bowen Craggs is recruiting for a Client Relationship Manager to join our friendly London-based team, combining office and home working.