Index of Online Excellence 2020

A ranking of the best corporate digital communicators in the world

Who is best at building trust and serving stakeholders?

This year of pandemic and social protest has had profound implications for the way large companies speak to the outside world. We've entered an era of public confusion, anger and distrust, and at the same time, our reliance on digital channels has accelerated. The leaders in the 2020 Index of Online Excellence recognize this shift, and are responding to it in new and innovative ways on their digital channels.

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Related articles

Click here to read what Forbes had to say about the latest Index: How the world's biggest businesses are using their websites to communicate with stakeholders. By Samantha Todd

Our commentary: Is it time to turn your digital corporate communications inside out?

The leaders in the Bowen Craggs Index of Online Excellence 2020, now live, are pushing the boundaries of what is acceptable to share with the outside world, says Jason Sumner.

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