BC Tips
BC Tips are best practice memos distilled from our constant monitoring of websites, and e-mailed to subscribers twice-weekly. Each tip consists of a characterisation of the featured site, a screen shot of or link to the highlighted practice plus ‘the takeaway’ – our commentary on how it can contribute to a more effective website.
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Deutsche Bank: Exposing executives
A new way of looking at board presentations.
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Apple: Hiding from investors
Customer focus leads to a blinkered outlook.
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Novartis: Relating to contacts
Customised links enhance a leading resource.
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Tide: Brightening results
Search pages match site design as well as content.
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SAP: Capturing carbon
A public airing for a stapleof management reporting.
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Rockwool France: Warming to social media
A quirky ad's initial impact is amplified.
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RSPB: Migrating enquiries
Contact management benefits from page management.
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STMicroelectronics: Checking performance
Web-specific design opens up an annual report.
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“la Caixa”: Reporting enrichment
Web-enabled new dimensions enliven a report.
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StatoilHydro: Moving content
A response to disaster is reflective of management culture.
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Legalease: Truncating search terms
Limitations limit the value of search to all parties.
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Volkswagen: Labelling lapses
Non-descriptive links lead to confusion all round.
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Wal-Mart : Liberating the chairman
Lifting from the annual report adds resonance.
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Vodafone: Disconnecting contacts
The devil is in a lack of cues for detail
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Cisco : Opening up
Use of the medium reinforces a message


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