Overview

Bowen Craggs & Co helps large organizations maximise the effectiveness of their websites and other online tools, using techniques that we have refined over the past 15 years. Our goal is to help them close the gap between what they are doing online and what they could be doing.

We start from the belief that an effective online presence should be aligned with business goals and visitors’ needs. We then help clients bring these closer together through internal, external and expert views that combine deep analysis with actionable recommendations.

What does Bowen Craggs do for its clients?
We invited an interviewer to ask some of them, but we perhaps did not brief her well enough...

We are based in London, but have a worldwide client base. We have worked for more than 50 of the biggest global corporations as well as large public sector organizations.

We have built up a powerful network of online communications professionals, including managers from more than 500 organizations in 26 countries. We have regular in-person meetings, including an annual conference, as well as an online forum.

We publish the Bowen Craggs Index of Online Excellence, which is established as the most credible ranking of large corporate online estates, and which is driven by deep database of online communications best practice.

On this site you will find coverage of the latest Index as well as a library of exclusive pieces written by David Bowen, our co-founder and a long-standing columnist for the Financial Times and ft.com, and other consultants from the company.

In this section

Our five strengths

Discover the unique combination of elements that enables us to deliver practical tailored advice to clients worldwide.

Q&A

Learn more about who we are, what we do and how we do it in this question-and-answer guide.

Our team

Introducing the people who bring an unrivalled perspective and experience to bear on the business web.